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Compliance index

Compliance index

Description

Page

Letter of transmittal

ii

Table of contents

iii

Index

444

Glossary

439

Contact officer(s)

inside front cover

Internet home page address and Internet address for report

inside front cover

Review by secretary

2-6

Summary of significant issues and developments

2-6

Overview of department's performance and financial results

2-6

Outlook for following year

2-6

Significant issues and developments - portfolio

-

Overview description of department

17-29

Role and functions

17

Organisational structure

18-19

Outcome and program structure

32

Where outcome and program structures differ from PBS Statements/PAES , details of variation and reason for change

Not applicable

Portfolio structure

14-15

Review of performance during the year in relation to programs and contribution to outcomes

31-144

Actual performance in relation to deliverables and KPIs set out in PB Statements/PAES or other portfolio statements

31-144

Performance of purchaser/ provider arrangements

202-204

Where performance targets differ from the PBS/ PAES,
details of both former and new targets, and reasons for the change

Not applicable

Narrative discussion and analysis of performance

31-144

Trend information

See page 33

Significant changes in nature of principal functions/ services

Not applicable

Factors, events or trends influencing departmental performance

2-6, 31-144

Contribution of risk management in achieving objectives

150-151

Social justice and equity impacts

27-29

Performance against service charter customer service standards, complaints data, and the department's response to complaints

27

Discussion and analysis of the department's financial performance

8

Discussion of any significant changes from the prior year or from budget.

8

Agency resource statement and summary resource tables by outcomes

176-184

Developments since the end of the financial year that have affected or may significantly affect the department's operations or financial results in future

Not applicable

Statement of the main corporate governance practices in place

146-151

Names of the senior executive and their responsibilities

20-24

Senior management committees and their roles

147-149

Corporate and operational planning and associated performance reporting and review

150

Approach adopted to identifying areas of significant financial or operational risk

150-151

Secretary certification of compliance with the Commonwealth Fraud Control Guidelines.

ii

Policy and practices on the establishment and maintenance of appropriate ethical standards

155-156

How nature and amount of remuneration for SES officers is determined

159

Significant developments in external scrutiny

163-170

Judicial decisions and decisions of administrative tribunals

169

Reports by the Auditor-General, a Parliamentary Committee or the Commonwealth Ombudsman

163-168

Assessment of effectiveness in managing and developing human resources to achieve departmental objectives

152-153, 157-159

Workforce planning, staff turnover and retention

152-153, 157-159

Impact and features of enterprise or collective agreements, determinations, common law contracts and AWAs

159-160

Training and development undertaken and its impact

154-155

Occupational health and safety performance

159, 188-189

Productivity gains

160

Statistics on staffing

185-187

Enterprise or collective agreements, determinations, common law contracts and AWAs

159-160

Performance pay

187

Assessment of effectiveness of assets management

151

Assessment of purchasing against core policies and principles

174

Consultants

173

Absence of provisions in contracts allowing access by the Auditor-General

174

Contracts exempt from the AusTender

174

Report on performance in implementing the Commonwealth Disability Strategy

190-192

Financial Statements

215-435

Occupational health and safety (section 74 of the Occupational Health and Safety Act 1991)

188-189

Freedom of information (subsection 8(1) of the Freedom of Information Act 1982)

168-169, 197-199

Advertising and Market Research (Section 311A of the Commonwealth Electoral Act 1918) and statement on advertising campaigns

201

Ecologically sustainable development and environmental performance (Section 516A of the Environment Protection and Biodiversity Conservation Act 1999)

193-196

Grant programs

200

Correction of material errors in previous annual report

inside front cover

List of Requirements

441-443