Rural financial counsellors
What can rural financial counsellors do?
Rural financial counsellors can:
- help clients identify financial and business options
- help clients negotiate with their lenders
- help clients adjust to climate change through the Climate Change Adjustment Program, identify any advice and training needed and develop an action plan
- help clients meet their mutual obligations under the Transitional Income Support program
- give clients information about government and other assistance schemes
- refer clients to accountants, agricultural advisers and educational services
- refer clients to Centrelink and to professionals for succession planning, family mediation and personal, emotional and social counselling.
Rural financial counsellors do not provide family, emotional or social counselling, financial advice or succession planning services - but they can provide referrals and information.
The client makes the decisions: it is up to the client to choose which option is right for them. The rural financial counsellor will help clients develop some options and will provide support with their decision-making using an action planning approach.
To support the client’s decision-making process, an Enterprise Action Plan assists clients to gain an improved understanding of their circumstances by reviewing their current financial situation and working through their available options.
Further information on the Enterprise Action Plan is available in the Enterprise Action Plan factsheet.
New clients of the RFCS Program will be required to complete a Client Service Agreement and Declaration 
PDF [32kb].
Contact a rural financial counsellor
To get the details of your nearest rural financial counsellor, select your state below or phone 1800 686 175.
- National map of rural financial counselling services PDF [538kb]
- NSW rural financial counsellor contact list
- NSW rural financial counselling service map PDF [325kb]
- Queensland rural financial counsellor contact list
- Queensland rural financial counselling service map PDF [325kb]
- SA rural financial counsellor contact list
- SA rural financial counselling service map PDF [325kb]
- Tasmanian rural financial counsellor contact list
- Tasmanian rural financial counselling service map PDF [325kb]
- Victorian rural financial counsellor contact list
- Victorian rural financial counselling service map PDF [325kb]
- WA rural financial counsellor contact list
- WA rural financial counselling service map PDF [325kb]