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Which comes first- the animals, the media or the public expectation?
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Deb Kelly
Manager, Animal Welfare Unit, Department for Environment and Heritage SAChair, Wild Animals Working Group, Australian Animal Welfare Strategy.
- Abstract
- Introduction
-
The Media
- The Public
- The Government
- So, which comes first?
- Endearing factors
Abstract
Our democracy relies on three fundamental factors:- freedom of the press;
- governments being accountable to the public to ensure that the needs and wishes of the people are met; and
- government responsibility to strive for the best welfare and conservation outcomes possible in any given set of circumstances.
Introduction
“Don’t blame us, don’t trust us, be glad the press is free”.They were the words of journalist Frank Devine as recorded in the Australian Newspaper on 9 September 2005.
There is a mutual dependence between the public, media and government. They need each other, but there is underlying culture of distrust. People continually say that “You can’t believe everything you read in the papers”, yet they do. People elect their governments but often do not trust them. The government needs the media to report to the electorate on the good things it does but is unhappy if the report is critical or not as glowing as the government would wish. And clearly, any government need the support of the people who elect it. The media needs government and the people as source of stories and to use its services but is often distrustful of both. Thus there is an uncomfortable alliance between the three, they need each other but often don’t like each other very much. As Frank Devine intimated, there is no blame involved, it is nobody’s fault - it is not that any one group is wrong or corrupt; it is simply that all are busy and see things from the perspective and of their own agenda which is often not the same as the others.
The Media
The media are people who are trying to do a job. In general, they are honest people trying to earn a living. Journalists are not experts on every story they cover. They spend between a few minutes and a few hours learning the subject on which they are reporting. Often they do not understand the background, the issue, the implications and why certain decisions have been made and they are required to report in simple non-technical language – which is often difficult even for experts in any particular field. Often misleading or inaccurate stories are not out of malice but simply because the reporter did not understand the issue. Once the story is out there, it cannot be withdrawn. Whatever the journalist says, the public will usually believe it. Once a person forms an opinion, they are very reluctant to change it, even in the face of solid evidence that they are wrong. For example, if most people were presented with irrefutable evidence that petrol was under-priced, they would not change their minds but would simply decide that the irrefutable evidence was wrong! The media and the government are the same. Once either has established their position on an issue they are very reluctant to publicly admit that they were wrong.The media has a very difficult duel role – to inform and to entertain. To inform is relatively easy, but as any teacher or university lecturer will tell you, to be entertaining at the same time is difficult. Therefore, they will tend to interview extreme or exaggerated views. They also work to very tight timelines, so will always interview those who respond quickly. This is a huge disadvantage to governments and, to a lesser degree, academics. A government spokesperson will always be constrained by:
- the truth, they cannot exaggerate or lie;
- policy, they cannot speak against the policy of the government of the day;
- the approval process, they cannot speak on behalf of government without approval so tend to miss deadlines and in addition, they are employed for their technical or managerial skills, not for their media acumen so tend to be dry and boring. They can inform but, on the whole are not good at entertainment.
As an example of the “hook and anchor”, on 23 May 2008, the ABC reported that Lou Henderson had perfected the cloning of a dog and that the process was to be done commercially for people whose desexed pet had died. The final sentences of the report read:
“His biotechnology company BioArts has been granted the sole international licence to clone cats, dogs and endangered species. But the firm has partnered with a team in South Korea headed by the disgraced scientist, Hwang Woo-suk. He was forced to resign from Seoul University when it was revealed that female researchers donated their own eggs to his cloning project. Mr Hawthorne acknowledges the association is controversial, but he says Dr Hwang is the best dog cloner in the world.”
Immediately, the reader is in some doubt about both the technology and the company, even though the report is absolutely factual. The article is entitled “Biotech firm offers to clone your dog”. It is immediately personal and addressed to the reader – almost everyone loves their dog and wants it to live forever - so would be interested in this article. Thus the story has its “hook”, the reason to read it.
The public
People are busy. Most members of the public, even those with a genuine interest in any topic, whether it is animal welfare, or conservation, human rights or anything else, rely on the media for information on which they form their opinions. Very few read journals, validate the source of the media article, research the issue thoroughly or seek objective information. Instead their knowledge base is primarily sourced on the “news headlines” on radio and television or a quick skim of the paper or internet over the morning cup of coffee.The Government
The end result of this is that governments have to abide by the wishes of a community who form their opinion on the basis of media reports and often not much else. For significant issues, the government seeks expert advice from committees, consultants or advisors – the people who actually do research and understand the issues. Their advice is based on the best objective information they can find. It is not surprising then, that the advice the experts provide can be very different to the opinion of the broad electorate. That puts governments in a difficult position – do they follow the advice of the experts, or the wishes of the public?So, which comes first?
The animal is there first, but whether the media and the public feel empathetic towards the individual or species depends on its media image.The public care about koalas, giant pandas, orangutans and seals but sharks, snakes, rats and skunks do not elicit the same level of media coverage or public concern. There seem to be certain factors that will elicit this concern and most of them come back to whether or not the animal is photogenic or whether it is seen to symbolise something (whether it be a “good” thing or a “bad” thing). So, what makes an animal endearing?
Endearing factors
People and media are more likely to empathise with an animal if either:- it shares the characteristics of a human baby; or
- it is symbolic of something that is important to them.
Sharing the characteristics of a baby
The most basic human instinct is to protect a human baby. So what are the distinctive features of a baby that appeal to us?- They are “round” i.e. have a round face, big round eyes, a round body
- They are soft
- They are harmless
- They are vulnerable
- They have facial expressions
- They are intelligent
- They have a large head relative to their body size
- They are small;
- And, well, they are babies.

Be “round” i.e. have a round face, big round eyes, a round body

Be soft

Be harmless

Be vulnerable

Have facial expressions

Be intelligent

Have a large head, relative to their body size

Be small

And, well, just be a baby.

Back to the top
To be a symbol of the things people want, the animal must represent one or more of these qualities.
Patriotism
Freedom
Good, safe food
Clean seas, blue skies and pure air
A prosperous and happy future
Being a symbol or an icon
There are certain principles that most people support. If the animal reflects those ideals, the public, the media and therefore the Government will be more sympathetic. Those ideals include:- patriotism
- freedom
- majesty
- good, safe food
- clean seas, blue skies and pure air
- a prosperous and happy future
To be a symbol of the things people want, the animal must represent one or more of these qualities.
Patriotism

Freedom

Majesty

Good, safe food

Clean seas, blue skies and pure air

A prosperous and happy future

It is interesting when these images clash. For example, if a documentary features lions, the viewer is barracking for the lion in the hunt scene. If the documentary is about gazelles, our allegiance lies with them and we are relieved when the lion hunting them misses out on a meal. When a threatened predator is hunting a threatened prey species, or an appealing predator hunts an equally appealing prey, the audience does not know whether to barrack for the hunter or the hunted.
Occasionally, the media and public perception of a species can change over time or depending on context.

Occasionally, the media and public perception of a species can change over time or depending on context.
- The American wolf went from “dangerous” to “patriotism” and the perception of the Australian wedge tailed eagle is making a similar transition.
- Laboratory rats and mice elicit far more sympathy and consideration than wild rodents, especially in a plague. Laboratory rodents are “vulnerable” and “small”. Wild rodents are “dirty” and threaten food safety.
- Whaling was quite acceptable a century ago, but empathy for whales has grown as our acknowledgement of their intelligence has increased. They have gone from “not cute” to “majestic and intelligent”.

Most people care about animals but animals may not be their highest priority. Governments care about the wishes and needs of the people and that is shaped by the media. Therefore, governments will consider the welfare and conservation of animals but in the context of everything else that is happening, social influences, economic factors and environmental considerations. The priorities will be determined by the relative value that the public and the government attribute to each of these. And the media has a strong impact on the determination of those priorities.
Governments and academics tend not to provide the media with the talent they need, have difficulty in meeting the timelines or providing hooks and anchors. They should not be surprised or disappointed when the media agenda is captured by other sources who can. The void will be filled by someone and the public reaction will depend on the views and charisma of the person who speaks on the issue and on the appeal of the
animal itself. A good talent pleading for a baby-like or iconic animal will always get results.
Governments and academics should develop their media skills and contacts and be the source of reliable information, hooks and anchors and certainly should not complain if they fail to do so and the media finds someone who will. Mot of all, we should all consider ourselves luck that we live in a democracy that values three fundamental factors:
Governments and academics tend not to provide the media with the talent they need, have difficulty in meeting the timelines or providing hooks and anchors. They should not be surprised or disappointed when the media agenda is captured by other sources who can. The void will be filled by someone and the public reaction will depend on the views and charisma of the person who speaks on the issue and on the appeal of the
animal itself. A good talent pleading for a baby-like or iconic animal will always get results.
Governments and academics should develop their media skills and contacts and be the source of reliable information, hooks and anchors and certainly should not complain if they fail to do so and the media finds someone who will. Mot of all, we should all consider ourselves luck that we live in a democracy that values three fundamental factors:
- freedom of the press;
- governments being accountable to the public to ensure that the needs and wishes of the people are met; and
- government responsibility to strive for the best welfare and conservation outcomes possible in any given set of circumstances.
Last reviewed:
09 Jan 2010
09 Jan 2010

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