Contact AQIS
Australian Quarantine and Inspection Service (AQIS)
ABN: 24113085695
National office

Street Address: 18 Marcus Clarke Street CANBERRA CITY ACT 2601
Postal Address: GPO Box 858, CANBERRA ACT 2601
Phone: +61 2 6272 3933
Freecall: 1800 020 504 (from within Australia)
Email: AQIS Communication
Web: www.aqis.gov.au
Regional offices
Contact our regional offices
Organisational contact information
| Program | Contact |
|---|---|
| Accounts Receivable | |
| Air Cargo | |
| Airports | |
| Animal quarantine stations |
Byford Quarantine Station—Perth Eastern Creek Quarantine Station—Sydney Spotswood Quarantine Station—Melbourne |
| AQIS Organic Approved Certifying Organisations | |
| AQIS Import Management System (AIMS) | |
| Australian Fumigation Accreditation Scheme (AFAS) | |
| Ballast water | Email: Ballast Water |
| Ballast Water Decision Support System | Email: DSS |
| Biological imports | Address: AQIS Biologicals Program GPO Box 858 Canberra ACT 2601 Phone: +61 2 6272 4578 Fax: +61 2 6249 1798 Email: Biologicals |
| Cargo (sea cargo) | |
| Communication—general | Email: AQIS Communication |
| Communication—media |
Phone: +61 2 6272 3232 |
| Compliance and investigations | |
| Compliments and complaints | |
| Consultative committees | |
| Corporate | Email: Corporate |
| Dairy and dairy product exports |
Email: Dairy |
Detector Dogs |
Email: Dogs |
| Equine Influenza Enquiry Implementation | Email: Horse Imports |
| Fish exports | |
| Grain and Plant Products Export Program regional contacts | |
| Horticulture Exports Program regional contacts | |
| Imported food | AQIS Imported Food Program GPO Box 858 Canberra ACT 2601 Phone: +61 2 6272 5488 Fax: +61 2 6272 5423 Email: Imported Food |
| Imported Food Inspection Scheme | |
| ICON Administrator | Email: ICON |
| Import Clearance | |
| Live animal exports (including cats and dogs) |
AQIS Live Animal Exports Program |
| Live animal imports (including cats and dogs) |
AQIS Live Animal Imports Program |
| Machinery imports (including cars, machinery, motorbikes, tyres) | Machinery National Coordination Centre AQIS PO Box 222 Hamilton QLD 4007 Phone: +61 7 3246 8706 Fax: +61 7 3246 8785 Email: AQIS Machinery |
| Mail centres | |
| Meat exports | Email: Meat Exports |
| Meat inspection | Email: Meat Inspection |
| Military—AQIS National Coordination Centre |
Military NCC |
| Northern Australia Quarantine Strategy (NAQS) | |
| Organic and bio-dynamic products exports | Email: Organic |
| Post Border Detections |
AQIS national office ( Canberra) AQIS Central East Region office (ACT) AQIS Central East Region office (NSW) AQIS North East Region office (Brisbane) AQIS Northern Region office (Cairns) AQIS South East Region office (VIC) AQIS South East Region office (TAS) AQIS South West Region office (SA) AQIS South West Region office (WA) AQIS Northern Region office (Darwin) |
| Quarantine Approved Premises contacts | |
| Quarantine Awards | |
| Recruitment | Web: www.daff.gov.au/about/jobs |
| Regional offices | |
| Schools / student enquiries | Email: Schools Contact |
| Timber and timber products imports |
Timber and Timber Products National Coordination Centre |
| Vessel contacts |
